Service Department

Service Department

The credibility of our Service Department is absolutely astounding. Specializing in stock and high performance CVO®, Softail®, Sportster®, Street®, Touring, Trike and more, we are equipped to make your Harley-Davidson® suitable for you and your taste. We have top factory-trained technicians on duty during all business hours.

Our Service staff is Factory trained and up-to-date on maintaining your bike and knowing how to assist you with accessorizing it. Our team is experienced in what it takes to keep your Harley-Davidson® motorcycle in top shape.

Our Service facility has a secure indoor bike storage area so that, with the exception of the test ride and the trip home after service, your motorcycle never goes outside. Fill out the service request form below or call ahead for an appointment and one of our qualified staff will be happy to assist you.

Our certified factory trained technicians have the professional skills and knowledge to handle all of your needs from routine maintenance to collision repairs on new and pre-owned Harley-Davidson® motorcycles. Call us at (804) 752-2800 if you are near to Richmond Harley-Davidson® or at (804) 639-1737 if you are near to Steelhorse Harley-Davidson®.

We honor all warranty work and favor any recalls. We accommodate any type of problem that may arise with your Harley-Davidson® motorcycles in an efficient, precise, and timely manner.

Service Recommendations and Delivery

Please call our Service Department at (804) 752-2800 for Richmond Harley-Davidson® or (804) 639-1737 for Steelhorse Harley-Davidson® to schedule your service work.

Need Help?

Call our service department at (804) 752-2800.


We are offering an extended limited warranty on any new, previously untitled 2016MY – 2018MY Harley-Davidson® motorcycles purchased and delivered
October 1, 2018 through March 31, 2019, at no additional cost.
*Manufacturer’s extended limited warranty valid on new, previously untitled 2016 – 2018 Harley-Davidson® motorcycles purchased and delivered between 10/1/2018 and 3/31/2019 and includes genuine motor parts & accessories installed by the dealer on a Harley-Davidson® motorcycle prior to retail delivery. Offer excludes Company Owned Vehicles (COVs), Custom Vehicle Operations Vehicles™ (CVO™), Demo Vehicles, Eagle Rider, FLHP/FLHTP Police Units, and Rental & Leased Motorcycles. Please contact your local dealer for details on Harley-Davidson’s extended limited warranty.